Privacy Policy

Effective Date: November 12, 2025
Last Updated: April 2, 2026

1. Introduction

This Privacy Policy describes how VytalGenix Jupiter LLC d/b/a VytalGenix (“VytalGenix,” “we,” “our,” or “us”) collects, uses, discloses, and protects your information when you visit VytalGenix.com or use our related services.

By using our website or submitting information through our forms, you consent to this Privacy Policy.

1A. Service Eligibility and Geographic Scope

Vytal Genix provides services exclusively to individuals who are physically located in the state of Florida at the time they access our medical or telehealth services. We collect, use, and process personal information only for patients receiving services within Florida. Telehealth evaluations, treatment decisions, and prescriptions are performed solely by Florida-licensed healthcare providers, and only when clinically appropriate. Compounded medications are prepared by licensed U.S. pharmacies and are not reviewed or approved by the FDA. No treatment outcomes are guaranteed.

2. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

• Name, date of birth, address, phone number, and email address.
• Health-related information submitted through our intake forms or consultations.
• Payment and billing details.
• Any other information you voluntarily provide when contacting us.

b. Automatically Collected Information

• Device and browser information.
• IP address and geographic location.
• Website usage data through cookies, Google Analytics, and similar tracking technologies.

3. How We Use Your Information

Your information may be used for the following purposes:

• To provide and manage our services, including testosterone therapy, weight loss, and other health and wellness programs.
• To process payments and maintain records of transactions.
• To communicate with you regarding consultations, results, or follow-up care.
• To comply with legal, regulatory, and licensing requirements.
• To improve our website, services, and user experience.
• For analytics, marketing, and website performance optimization.

We do not sell your personal information or personal health information to third parties.

4. Sharing of Information

We may share information only as reasonably necessary to deliver our services or comply with applicable law:

• With laboratory partners Clinical Reference Laboratory (“CRL”) and licensed clinicians directly involved in your care.
• With licensed pharmacies such as Olympia Pharmacy and Boudreaux’s New Drug Store for prescription fulfillment.
• With payment processors (such as Elavon) to complete transactions.
• With authorized vendors who assist in business operations, under strict confidentiality obligations.
• As required by law, court order, or legal process.

We do not share your personal information for unrelated marketing purposes and do not sell, lease, or rent your information.

5. SMS Consent

If you consent to receive SMS from VytalGenix, you agree to receive messages related to your inquiries, appointments or services. SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit our Terms of Service page for additional information.

6. Cookies and Analytics

We use cookies, Google Analytics, and related technologies to understand website usage, track marketing performance, and improve functionality.
You can adjust your browser settings to refuse cookies; however, doing so may limit certain features of the site.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute protection against unauthorized access or disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete certain personal data. To exercise these rights, contact info@vytalgenix.com.

10. Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

11. Children’s Privacy

Our services are intended for adults age 18 and older. We do not knowingly collect information from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with the “Last Updated” date revised accordingly. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

By providing your mobile phone number and giving consent, you agree to receive SMS/text messages from VYTALGENIX JUPITER LLC. These messages may include appointment reminders, service updates, account notifications, customer care messages, and occasional promotional or marketing messages, depending on your interaction with our business.

You may opt in to receive text messages from VYTALGENIX JUPITER LLC by submitting a website form, checking an SMS consent box, requesting information through a landing page, scheduling an appointment, or providing consent through another written or electronic method.

Message frequency may vary depending on your relationship with our business, your activity, and the services you request. Message and data rates may apply.

You can opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at INFO@VYTALGENIX.COM or (561) 304-8988.

Your consent to receive text messages is not a condition of purchase.

We do not sell, rent, or share your mobile number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

We may share your information with service providers that help us operate our messaging program, but only as necessary to provide those services on our behalf.

13. Contact Information

Vytal Genix LLC
4650 Donald Ross Rd, Suite 210
Palm Beach Gardens, FL 33418
Email: info@vytalgenix.com
Phone: (561) 304-8988